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.Success Story

Addio.

Shaping the Future of Invoice Factoring
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Overview.

Extraordinary things happen when two people share a vision and idea about the challenges in certain industries. The development of Addio is that type of project.

In a nutshell, Addio is a unique software created to bring a seamless workflow experience to the invoice factoring industry. While creating Addio software, we kept in mind its ultimate goal: allowing users to focus on their work without worries about technicalities.

Introduction.

At 2am.tech we’ve been working with clients from various industries and we know that each client is unique, with pain points of their own. We try and determine what those pain points are right in the beginning so that we can address them as soon as possible and make sure that the final product has them covered.

As it often is the case with our clients, the people from Addio came to 2am.tech on a word-of-mouth basis; At the time, they were interviewing other companies, but after a conversation that Mike (Strato Pay) and Rachel (Addio) had with 2am.tech co-founders, Matthew and Antonio, they realized that we would be a good fit.

“We were interviewing other people, but honestly, I had a conversation with Matt and he just seemed to conceptually understand our aim. We just seemed to be like a really good fit in terms of his understanding of the depth of what we wanted to do.”

- Mike (Strato Pay)

With years of experience in the invoicing business, Rachel and Mike knew exactly what type of features they wanted in their new software: they just needed someone to build it. Therefore, our aim was to make sure that we fully support them in getting the most out of their ideas with a seamless UX and impeccable UI.
“Matt got it conceptually really fast, then Antonio joined the conversation and it technically clicked for him quickly too.”

- Rachel (Addio)

Addio’s mission was to offer a start-to-finish solution for invoice factoring companies to run their business on, and the 2am.tech team helped them build just that.

A Seamless &
Lightweight Experience.

Our clients understood the shortcomings of using old systems to run invoice factoring businesses. The lack of comprehensiveness and the necessity to supplement the holes in old solutions with other products significantly disturbed the workflow. This isn’t a standalone case. Most companies in the invoice factoring business deal with these exact problems and have been doing so for years, if not decades.

Having to bounce out of the system to go search for something else, and then coming back in, became the norm in the invoice factoring business. That is the case even when one is working with new, cloud-based solutions. Nothing changed for years! However, Rachel and Mike decided to say  ‘Addio’ to all that hassle and come up with a more practical solution. The mission of our cooperation was to create a software solution that would address all those challenges.

“Really, it’s like a dream. Really, really frictionless, takes five to ten minutes and your integrations are locked in and you’re ready to rock. I mean, if you think about all the integrations and APIs, you have to have an extremely good understanding, support, and a solution-oriented approach. With 2am.tech way of work, we really feel that Strato Pay, as Addio’s customer, can use the system as effectively as possible.”

- Mike (Strato Pay)

After many years of work with different companies from all kinds of industries, we learned that solving only the major challenges sometimes may not be enough. Regarding Addio, we quickly understood that the greatest challenge was the fact that old habits die hard.

“The real challenge is convincing the company that has used its software for twenty years to migrate its entire portfolio over to a system that is new. Also, that’s a lot of historical data that they wonder what they’re going to do with, and then an entire team of people that are going to have to learn a new system.”

- Rachel (Addio)

Making changes isn’t always the easiest thing in the world, especially when you’re used to doing things a certain way for years. That’s why we always try to make the implementation process as easy as possible. Knowing this, we wanted to make sure that our clients have our support in every step - from customer onboarding to continuous use of the software.

“The team supported the implementation throughout the entire thing by strategizing about how to do it. They had to go in and look at the data that we were talking about that we needed to move over or accommodate for, and they helped through the entire process - and then with initial testing and feedback. They’ve been responsive on every step of the process because it was a big adjustment.”

- Rachel (Addio)

Conclusion.

We were very pleased to hear that our clients and their customers immediately noticed Addio software’s ease of use, and intuitive workflow and especially appreciated its searchability and visibility of data. Still, we were even more pleased to learn that Strato Pay is already seeing improvements in terms of increased productivity and positive ROI.

“Every metric you can think of has improved at least two times. Sometimes four to five times. It’s got so much more functionality than some of the other systems. So, you know, some things aren’t even comparable because it just does things that nothing else does.”

- Mike (Strato Pay)

We have every faith that factoring businesses will recognize how versatile Addio software is and how well it can be adapted to different clients’ needs. Sure, ‘revolutionary’ sometimes sounds synonymous with ‘scary’, but time waits for no man. Getting out of our comfort zone and looking to the future often means making our lives easier. This definitely stands for Addio software and its place in the invoice factoring business.

Change is exciting and we love working on projects like Addio. If you feel inspired by this story and have a project of your own in mind, don’t hesitate to contact us.

We’re very proud to see that Addio clients valued our services and appreciated our approach. In the same light, we’ll continue to give our best to meet every need that our former, current, and future clients have.

If you would like to learn how we developed an all-in-one invoice factoring software using Livewire, read our detailed Case Study.
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